The Svensk Distanshandel's "safe e-commerce" Trustmark, "Trygg E-handel" was introduced in 2007 in a coalition between private and public organizations.
The role of the Trustmark is to support clear, simple and unified guidelines for both consumers and e-commerce companies.
The Trustmark covers issues such as:
- Company information
- The product and the total cost
- Timeframe of shipping
- Warranty
- Cancellation of contract
- Complaints
- Manual of usage
- Consumers under age
- Financial security
- Safe payments solutions
The responsible administrator carries out random check-ups. Members of the Trustmark are also given a financial rating. An external party audits members' homepages.
Trygg E-handel is apart of EMOTA, European Trustmark for E-Commerce which gives us the certificate of EMOTA. Linneashopen's Certificate if the link does not work, please visit http://europeantrustmark.eu/.